Maison NYNE collections are produced in intentionally limited quantities, allowing us to focus on considered design, quality and craftsmanship rather than volume. Each drop is released in small batches, and once a piece is sold out, it may not be reproduced. We recommend purchasing your preferred size when it becomes available, as quantities are limited and restocks are not guaranteed.

We accept the secure payment methods available at checkout, including major credit and debit cards and other payment options supported for your location. All transactions are processed through secure payment gateways.

Orders can be changed or cancelled within 24 hours of placing the order. To request a change or cancellation, please email info@maisonnyne.com within 24 hours, clearly mentioning your Order ID, the reason for the request, and whether you wish to modify or cancel your order. After 24 hours, orders cannot be changed or cancelled as they may have already entered processing.

Maison NYNE collections are designed with a dialogue between the relaxed sensibility of the French Riviera and the richness of Indian craftsmanship. Maison NYNE pieces are produced in carefully selected facilities and with skilled production partners who share a commitment to quality, craftsmanship and responsible production. All production partners are subject to major quality and compliance controls and audits, covering key areas including production standards, workplace practices and labour compliance. Maison NYNE carefully selects partners who meet these standards and uphold responsible practices throughout the manufacturing process.

Maison NYNE pieces are made using carefully selected natural and delicate fibres that require considered care to preserve their texture, colour and finish. Unless otherwise specified on the individual product, Maison NYNE recommends dry cleaning only. Avoid machine washing, tumble drying, bleaching or prolonged exposure to direct sunlight. Store your pieces in a cool, dry place and avoid excessive friction or pressure on delicate surfaces and details. For pieces featuring hand-dyed fabrics, slight colour bleeding or colour transfer may naturally occur, particularly during the first few cleanings. This is an inherent characteristic of the dyeing process and not considered a defect. Dry cleaning is strongly recommended to help preserve the original colour and finish. Please always refer to the care instructions provided with your individual piece. For any additional care guidance, contact Maison NYNE at info@maisonnyne.com.

Some Maison NYNE pieces feature natural fibres, hand-dyeing, artisanal techniques or individually finished details. As a result, subtle variations in texture, colour, placement or finish may occur from one piece to another. These natural variations are an inherent part of the materials and craftsmanship and contribute to the individuality of each piece. They are not considered defects.

Please refer to the size guide available on each product page before placing your order. If you are between sizes or need help selecting the right fit, Maison NYNE's Concierge team can assist. Contact info@maisonnyne.com with your usual size, measurements and the piece you are considering.

Maison NYNE makes every effort to represent colours as accurately as possible. However, slight variations in colour may occur due to lighting, photography, screen settings and individual device displays. Natural fibres, hand-dyed fabrics and artisanal processes may also result in subtle differences in colour and texture. Such variations are a natural characteristic of the product and are not considered defects.

Maison NYNE ships internationally to all major locations worldwide. Please check whether delivery is available to your country at checkout. If you experience any difficulty with your location or delivery options, please contact Maison NYNE at info@maisonnyne.com and the Concierge team will be happy to assist.

Orders are carefully prepared before dispatch. Delivery timelines vary depending on your location and the shipping method selected at checkout. Once your order has been dispatched, you will receive tracking information by email so you can follow its journey.

Yes. Once your order has been dispatched, you will receive a shipping confirmation by email containing your tracking details.

International duties, customs charges and taxes may vary depending on your destination and local regulations. Any duties, taxes or customs charges not collected at checkout, where applicable, are the responsibility of the customer.

If your order arrives damaged, defective, incorrect or materially different from the product ordered, please contact Maison NYNE at info@maisonnyne.com as soon as possible, with your Order ID and photographs of the product and packaging. The Concierge team will review the issue and guide you through the appropriate resolution.

At Maison NYNE, each piece is produced in limited quantities and represents time, care and craftsmanship. For this reason, Maison NYNE does not offer returns on orders once delivered. If you receive an *incorrect, damaged or defective* product, please contact Maison NYNE at info@maisonnyne.com with your Order ID and photographs of the product and packaging. The Concierge team will review the issue and assist with the appropriate resolution.

Maison NYNE offers *one size exchange per order*, subject to availability. Size exchange requests must be made *within 7 days of receiving your order*. Requests received after 7 days cannot be accepted. Exchange charges are to be borne by the customer. The item must be unworn, unused and returned in its original condition, with all original tags and packaging intact. The requested size is subject to availability at the time the exchange is processed. *Items purchased during a sale or promotional offer are not eligible for return or exchange.*